Managed IT, cyber security and AI consulting for Sydney businesses
Sydney-based support • 25 years experience • Security & AI First
Build a secure technology foundation, become ready for AI and implement practical solutions with experienced Australian engineers and consultants.
Security-first support with a <15-minute response target, backed by 25 years of experience. Managed IT creates the foundation, cyber security protects it, AI consultancy identifies the opportunity, and implementation turns it into business value.
Our Core Services
Managed IT & Support
For teams of 5–75. Helpdesk, onsite/remote support, Microsoft 365, networks, proactive monitoring.
Cyber Security + AI Readiness
Lock down identity, devices, and data - then implement AI safely (guardrails + rollout). MFA, endpoint/email security, backups, phishing training, AI policies, Copilot/assistants.
Automation, AI & Websites
Websites, lead capture, follow-up automation, AI chat, workflow builds.
Managed IT services for Sydney businesses
Lookup helps Sydney organisations reduce technology risk, support their employees and improve productivity with managed IT, cyber security, Microsoft 365 and strategic technology services.
Sydney-based • <15-min response target • Fixed monthly pricing • Proactive monitoring
Kristallis Accounting
Est. 1977 • Australia + Philippines • 1,000+ clients
Needed one security standard across two countries to protect sensitive client financial data, reduce phishing exposure, and meet compliance expectations.
LOOKUP-led cybersecurity end-to-end
- Deployed Sophos firewall + secure remote access (VPN)
- Rolled out endpoint protection across the environment
- Set up centralised monitoring/management via Sophos Central
- Implemented staff phishing awareness training (Phish Threat)
- Provided ongoing managed support so controls stay current
Result
A consistent, managed security posture across locations—built and run by LOOKUP, not left to internal IT guesswork.
25 Years Leading SMB into the AI Future
Solve your IT problems fast, so you can focus on what matters running your business. From day one, we've built our reputation on speed, clarity, and relentless reliability.
We make AI simple for SMBs: you don't need to be technical or do the heavy lifting.
With 25 years of delivering managed IT, cybersecurity, procurement, and local helpdesk services, we guide you through a seamless AI adoption journey, handling setup, data structuring, and ongoing management so AI always works perfectly for your business.
Why AI Readiness Matters for Your Business
- Your IT is more than just hardware – it's a system that powers your entire business
- Proper data setup unlocks AI's potential to save time and boost productivity
- Strong security protects your business from growing digital threats
- We handle your technology so you can focus on what matters most – running your business
- Our local senior engineers provide fast, expert help whenever you need it
- 25 years of experience helping SMBs stay secure, productive, and ahead of technology trends
Book Your Free AI Readiness Consultation
Levelling Up Your Business: Your Step-by-Step AI Readiness Journey
Click Here
Step 1: Organise Your Data
We help you collect and unify all your important business data, so it's ready for smart AI tools.
Step 2: Secure Your Business
Protect your company from cyber risks with our proven security solutions
Step 3: Equip Your Team
Train your staff to confidently use everyday tools and get comfortable with AI-powered assistance.
Step 4: Boost Productivity
We streamline your workflows to help your team get more done in less time
Step 5: Introduce AI Automation
Add helpful AI assistants that handle routine tasks, freeing up people for higher-value work.
Step 6: Smarter Business Decisions
Use advanced AI management tools that guide your company's growth and strategy effortlessly
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What Our Clients Say
"After LOOKUP onboarded us, downtime was cut by 40%, and compliance audits have never gone smoother. Now, we're prepared to introduce AI-driven automation safely."
John Comino
CEO/Director, Alfa Insurance Brokers
"I feel I can move now. LOOKUP doesn't just fix problems - they help me sleep at night knowing my business is protected and supported."
Andrew Kristallis
Principal, Kristallis Accounting
"Before LookUp, every new location felt like we were starting from scratch. Different setups, inconsistent standards, and constant last-minute fixes. Pete helped us build a repeatable 'site-in-a-box' blueprint so rollouts became predictable: same stack, same security baseline, same process, every time. The biggest change wasn't the tech, it was the operational consistency we finally had across locations."
Chris Mavris
CEO, Soul Origin
